Terms & Conditions

Effective Date: February 2026

These Terms & Conditions (“Terms”) govern all purchases made through the Timeline Longevity, Inc. (“Timeline,” “we,” “us,” or “our”) Provider Wholesale channel. By placing an order, you (“Customer,” “you”) agree to the following:

1. Eligibility & Account Requirements

• Wholesale purchasing privileges are available only to licensed healthcare practitioners, clinics, or authorized resellers approved by Timeline.
• Customers must maintain an active account in good standing to place wholesale orders.
• Timeline reserves the right to approve, deny, suspend, or revoke wholesale access at its sole discretion.

2. Reseller Certificate & Tax Exemption

• To qualify for wholesale pricing, customers must have a current, valid tax-exempt reseller certificate on file with Timeline.
• It is the customer’s responsibility to ensure all tax documentation remains accurate and up to date.
• Timeline reserves the right to suspend or revoke wholesale access if tax documentation fails to meet the above requirements.

3. Orders & Final Sale Policy

• All wholesale sales are final.
• No returns, refunds, or exchanges are permitted on wholesale purchases.
• Timeline does not accept returns for unsold inventory, product preference, or ordering errors.

4. Pricing & Payment

• All prices are subject to change without notice.
• Payment is due at the time of order.
• Timeline reserves the right to suspend fulfillment for failed or disputed payments.

5. Shipping & Risk of Loss

• Title and risk of loss transfer to the customer upon receipt of goods by the customer.
• Timeline is not responsible for delays caused by carriers, weather, or events beyond our control.

6. Product Use & Resale Restrictions

• Products purchased through provider wholesale are intended for in-clinic dispensing or professional recommendation to patients.
• Customers may not resell Timeline products on third-party marketplaces (including Amazon, eBay, Walmart, or similar platforms) or through unauthorized online channels.
• Customers must comply with all applicable federal, state, and local laws governing product resale and professional recommendations.
• Customers are also required to abide by Timeline’s Minimum Advertised Price and Authorized Reseller Policy.

7. Marketing & Claims

• Customers agree to represent Timeline products accurately and not make unapproved medical, disease, or treatment claims.
• Only Timeline-approved educational and marketing materials may be used in patient-facing communications.
• Timeline reserves the right to request removal or correction of non-compliant marketing materials.

8. Account Suspension or Termination

Timeline may suspend or terminate a provider wholesale account if a customer:

• Violates these Terms
• Fails to maintain valid licensure or tax documentation
• Engages in unauthorized resale or marketplace diversion
• Misrepresents products or brand claims

9. Limitation of Liability

To the fullest extent permitted by law:

• Timeline shall not be liable for indirect, incidental, or consequential damages arising from product use, resale, or ordering.
• Customer assumes full responsibility for professional judgment, patient recommendations, and compliance with applicable regulations.

10. Modifications

Timeline may update these Terms at any time. Continued use of provider wholesale constitutes acceptance of the updated Terms.

11. Contact Information

For questions regarding wholesale orders or account eligibility, contact: hcp@timeline.com